Disconnected systems
Why does my team spend so much time moving information between apps?
The work is probably crossing system boundaries without a defined handoff. Track one common task from start to finish and mark every copy, paste, export, re-entry, and status check. Those points show where integration or workflow automation can remove the most manual effort.
What to check
- Where are people copying or pasting information?
- Which handoffs happen every day?
- Which handoff creates the most delay or mistakes?