AI and multilingual support
How do I make an AI assistant work in multiple languages without losing context?
Keep the same conversation record and business context across languages, and use language detection or an explicit language choice to select the right response behavior. Test key terms, names, policy language, and handoff rules in each supported language instead of assuming translation alone is enough.
What to check
- Which languages are required?
- Are business terms and policies tested in each language?
- Does handoff preserve the full conversation context?