Automation and operations
How do I know if a process is stable enough to automate?
A process is ready when the trigger, main steps, expected result, and common exceptions can be explained clearly. If the rules change every time someone does the work, automation will be fragile. Document real examples and make sure the team agrees on the normal path.
What to check
- What starts the process?
- What should happen in the normal case?
- What are the common exceptions?