Operations and organization
How do I keep documents, tasks, projects, clients, and notes from being scattered everywhere?
Choose a clear home for each type of information and link them through client or project records. Keep documents in the document system, tasks in the workflow system, and notes where the team can find them, but make one view connect the pieces. Avoid duplicate storage just to create the appearance of one place.
What to check
- Where should each type of information officially live?
- What record links the pieces together?
- Are teams creating unnecessary duplicate copies?