Data and reporting
How do I compare performance across several locations fairly?
Use the same definitions and time periods, then normalize for factors that make locations genuinely different, such as size, traffic, staffing, or operating days. Compare both totals and rates so larger sites do not automatically look better or worse.
What to check
- Are metrics defined the same way everywhere?
- Which differences between locations need normalization?
- Are both totals and comparable rates available?